Wainhouse Research has named its ‘Influencer and Contender’ in its 2009 Rich Media Conferencing: Audio and Web Conferencing Infrastructure Products report. The company in question, RHUB Communications is probably best known for its 4-in-1 web conferencing and remote support appliance. A standout in an industry filled with major players, the company has been engaged in delivering web conferencing solutions since 2005.
This is not the first such recognition for the company. Other awards won include:
• 2008 Emerging Tech Vendor from CRN
• Communications Solutions Product of the Year 2008
• Customer Trust Award in the Info Security Products Guide 2008
Like other web conferencing companies RHUB has responded to the demand for genuine communications solutions that are not only user friendly but also affordable. The industry has benefited greatly from companies looking to cut costs. No wonder Wainhouse expects to see the product segment of the industry grow to $3.2B in 2014.
Virtual Business like Never Before
The growth of the Internet has given rise to many previously unheard of concepts and industries. One of these is the virtual workspace. Many entities, from call centers to web conferencing vendors, have been shaping the public and corporate perceptions of this fast growing business tool.
The recognition by Wainhouse of RHUB’s achievements also reflects the willingness of more companies to embrace the model of working virtually. Think about it; not only do geographical boundaries no longer limit a company’s flexibility, but even the idea of routine working hours have to be examined.
Some companies may hire call centers to provide after sales customer support. Some web conferencing appliances allow support to be provided to up to 10 participants in a single session. This may be a more cost effective solution than outsourcing to a call center. Additionally, the company remains firmly in control eliminating the risk of the call center failing due to lack of technical knowledge or some other issue.
Undoubtedly more companies will set out on the virtual path in the next few years. If they are not already enticed by features such as remote access and support, and webinars with streaming video and audio, the idea of saving enormous sums on travel expenses might do the trick. The Wainhouse report went on to note factors which have forced businesses to take a hard look at what is simply one of the most viable communications tools available today.
RHUB is a premier provider of on-premise Web conferencing, remote support and remote access appliances, based on the Company’s TurboMeeting software, that meet the needs of any organization. The Company’s end users total over 8,000 in a variety of market segments including services, manufacturing, and government. RHUB is privately-owned and headquartered in Silicon Valley, California. For more information, visit www.rhubcom.com.
Article Source: Web Conferencing Company Receives Coveted ‘Influencer and Contender’ Title
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